Merchants in a variety of industries are looking for ways to improve their processes, and tablet point of sale systems are becoming an increasingly popular method. While traditional stationary terminals are still in use, business owners are learning mobile versions offer many advantages:
Depending on their start-up capital and consumer interest in their goods and services, businesses may have to invest in a location that lacks extra space. This is common, especially for first-time entrepreneurs, as a way to save money and see how the company fares in its first year. Traditional POS systems tend to take up a lot of room. There are many elements to the equipment and merchants need to make sure there is enough space for these pieces to operate. With a tablet POS terminal, however, business owners can get rid of the sometimes clunky machines. When employees are outfitted with instruments of their own, companies can use the extra space for additional displays or other store needs.
One of the biggest, and most obvious, advantages of a tablet POS terminal is the movement it allows employees. This is beneficial for a variety of industries. For example, servers at a restaurant can take orders and split checks without having to run back and forth between tables and a traditional solution. In retail, workers can assist a customer at any location in the brick-and-mortar store with their mobile device, even processing credit card transactions away from the terminal itself.
By eliminating the need to go back to the stationary POS system, tablets can help employees complete the functions of their job more easily. With increased mobility also comes improved efficiency and customer service. Workers can interact with and better assist more clients using a tablet POS system. The instruments allow employees to check inventory on the spot, and since the terminals are mobile, transactions can be completed faster, making consumers happier with their overall experience. Implementing tablet POS solutions can help companies and their workers save time and increase sales.
A traditional POS system can cost merchants thousands of dollars in both upfront and maintenance costs. A tablet solution, on the other hand, only requires business owners to pay for the hardware itself and a small fee for use of the software. Furthermore, upgrades to POS programs on a mobile device are usually automatic and included in the software-as-a-service model, saving companies both time and money. Traditional POS systems will need their hardware and software replaced every so often to stay up to date with competitors. This will often cost enterprises a fair amount of money, as these upgrades are not included in the first place. A tablet POS terminal can also save merchants money on expenses, including paper for receipts and reports since these tasks can be completed digitally on the instrument itself.
Less training required
The technology tablet POS systems utilize is widely known and understood today. People around the world are familiar with Apple and Android programs, making the mobile devices easier to use right from the start. As a result, business owners have to invest less time and money into training employees. The opposite is true of traditional POS terminals. These programs can often have more complicated functions and processes, causing workers to spend more time learning how to complete the most basic operations like processing a transaction.
Since upgrades are introduced frequently, the updates themselves are less intensive than on a traditional POS system. While an upgrade on a regular terminal may mean the changing of an entire process, the update on a mobile instrument will usually be introduced over time, breaking down the implementation of a new function into easy steps. Workers can recognize and understand these changes in minutes, compared to the possible hours of extra training a traditional system would require.
Merchants have many decisions to make, especially when it comes to choosing a POS system for their businesses. Owners are beginning to make the shift toward tablet solutions, either as an addition to their traditional software or as their main POS terminal. This option offers enterprises many benefits, including increased mobility and reduced costs and training. A move toward mobile systems also allows entrepreneurs to take advantage of the cloud and the increased storage and flexibility it offers. Some merchants cite security as one of the reasons they opt to stick with the traditional method, but a tablet POS system can perform just as well, if not better than a traditional solution.