The Ultimate List of POS & Payments Statistics

You found the latest stats and trends for POS and payments. Take a look!

Searching for the best POS for your business? We’ve got the information you need to make the right call.

When you are researching the right POS for your business be sure to make an informed decision. We’ve gathered expert information about the POS and payments industry to keep you in the loop.

Data Security Statistics

  • 28% of data breaches resulted from weak passwords and another 28% from weakremote access security (Trustwave)
  • 81% of victims did not detect breaches by themselves (Trustwave)
  • 59% percent victims of data breaches are from US (Trustwave)
  • 58% of compromises were breaches of retail (Trustwave)
  • About 676,000 retail locations in the U.S. have chip-enabled terminals, with 611,000 being small or local businesses (SC Magazine)
  • 63 percent of consumers' credit and debit cards contained EMV chips by the end of 2015, expanding to 98 percent by the end of 2017. (SC Magazine)
  • 75% of retail and technology professionals say payments security is the most important feature for digital channels (The PayPers)
  • More than 4,000 cyber attacks happen daily and one study notes that one in five SMBs will fall victim to a cyber criminal. (DigitalTransactions)
  • 2/3 of buyers worried about data security are more confident when making online purchases when a well-known trust symbol is visible. (DigitalTransactions)
  • 1.1 million U.S. merchant locations can now process NFC transactions, but about half of them are vending machines. (DigitalTransactions)
  • 75 percent of consumers cite in-app payment security as the most important feature of a mobile wallet offering. (PYMNTS)
  • 38 percent of respondents mentioned payment security as a main concern. This marks a significant decrease from the 2015 findings, which saw 63 percent of respondents stating it was a top priority. (PYMNTS)
  • By June 2016, it is estimated that consumers will be able to use their EMV credit and debit cards at 50 percent of U.S. merchant locations (BusinessWire.com)
  • 37 percent of U.S. merchant locations are EMV-ready four months after the October 1st, 2015 liability shift (BusinessWire.com)
  • 37% of U.S. merchant locations are EMV-ready, falling short of a Strawhecker forecast in September that said the merchant-compliance rate would be 40% by now. (DigitalTransactions)
  • There were 230.7 million Visa transactions made with EMV credit cards in December 2015. (DigitalTransactions)
  • 766,000 merchant locations are chip-enabled, a total that tripled in the second half of 2015. (DigitalTransactions)
  • 212 million Visa chip cards were in circulation in the U.S. as of the end of 2015 — a 644 percent increase over the year prior. (Banking Journal)
  • 41% of retailers use tokenization, with 25% saying it works well and 22% planning to implement tokenization in the next 12 months. (Chainstoreage)
  • Fraud attacks on U.S. online retailers rose 163% during the first three quarters of 2015. (Chainstoreage)
  • Payment card fraud cost the U.S. $7.9 billion in 2014. That’s almost a 60 percent increase over the previous five years. (Pointofsale.com)
img-teaser-row-resources-730x486

Top questions to ask a POS provider

Read our free Buyer’s Guide for an in depth look at POS systems and learn how to determine which features best suit your business.

Mobile POS & Payment Statistics

  • 86% of consumers manage their accounts and 79% are making banking transactions by computer or mobile device. (Mercator)
  • There are 187 million US smartphone users and 100 million tablet owners. (ComScore)
  • 1 out of 5 iPhone 6 users has made a purchase with Apple Pay. (First Annapolis)
  • 73% of all consumers and 84% of iPhone 6 users indicated that they have heard of Apple Pay.
  • 78% of Android users would like an Apple Pay-like solution on their phone. (Payments Journal)
  • 70% of Millennials have used a form of mobile payment. (Payments Journal)
  • Payment security (72%), integrated loyalty options (71%) and seamless ordering (55%) were highlighted as the top three features that all respondents want their mobile app to deliver. (The PayPers)
  • 75% of respondents prioritize payment security as the most important feature of a mobile wallet offering, followed by integrated loyalty/rewards (55%) and mobile ordering (46%). (The PayPers)
  • Apple Pay is now accepted in more than 2 million retailers, surpassing Apple's own target of 1.5 million retailers at the end of 2015. (TechTimes)
  • 45% of U.S. beauty consumers prefer to search for product information in-store rather than ask for assistance from a sales associate (Chainstoreage)
  • 39% of U.S. beauty customers are interested in using or have used a store-provided tablet to research available beauty products. (Chainstoreage)
  • Fifty-eight percent of beauty customers are interested in mobile apps that provide beauty offers to redeem in-store, and 54% are interested in price comparison apps. Nearly half (47%) have redeemed coupons using a smartphone or tablet in-store. (Chainstoreage)
  • Recent estimates of retail e-commerce put transaction volume at $1.4 trillion, or about 22% of overall retail commerce. By 2019, this is going to be about $2.4 trillion, or about 33% of the overall retail commerce. (Huffington Post)
  • With regard to mobile wallet technology, 75 percent of respondents highlighted payment security as the most important feature, followed by integrated loyalty/rewards (55 percent) and mobile ordering (46 percent). (MobilePaymentsToday)
  • By 2020, more than 3 billion mobile loyalty cards will be integrated into apps or operate as mobile-only. (MediaPost)
  • The volume of mobile payments is expected to triple from 2015 to 2016, according to eMarketer. (MediaPost)
  • In 2015, mobile payments accounted for about $8.71 billion in the U.S., with users spending an annual average of nearly $376 through their devices. (MediaPost)
  • By 2016, users will spend an annual average of $721.47, driving total mobile payment transactions to reach $27.05 billion. (MediaPost)
  • 98.9 million Americans have made at least one purchase on a mobile device (Multichannel Merchant)
  • Apple Pay customers are 92 percent more likely to finish a transaction than those who don’t. (PYMNTS)
  • Staples noted mobile checkout times are, on average, 35 seconds less than traditional methods, like credit and debit cards, and Instacart reports checkout is 58 percent faster with Apple Pay. (PYMNTS)
  • Of 580 iPhone 6 users that were polled in Dec. 2015, only 20 percent reported having used Apple Pay at least once — a 2 percent decline from First Annapolis’ spring survey. (PYMNTS)
  • 80 percent of merchants are not optimized for checkout on their phone. And that’s going to create abandonment problems. (PYMNTS)
  • PayPal is the leading form of mobile payment with a retailer acceptance rate of 20%. Apple Pay and Samsung Pay (16% each) follow. Interestingly, only 8% of retailers currently accept Android Pay, behind MasterCard PayPass and Visa Checkout (14% each). (Chainstoreage)
  • 1.5 billion mobile wallets will be in use globally by 2018, which would account for roughly 1 in 5 phones. (Pointofsale.com)
  • 20 percent of Starbuck’s mobile transactions take place through the app and drove 5 million transactions in less than a month. (Pointofsale.com)
  • Analysts predicted explosive growth -- to the tune of $60 billion in in-store "mobile proximity transactions" in the U.S. by 2016. (Bloomberg)
  • In 2015, the transaction value of in-store mobile payments in the U.S. was $6.8 billion. (Bloomberg)
  • Apple sold 4.1 million Apple Watches in the fourth quarter of 2015. (International Data Corporation)
  • Global wearables market grew by 172 percent in 2015. Fitbit, Apple and Co. shipped a total of 78.1 million devices in the past year, up from 28.8 million in 2014. (International Data Corporation)
Stocksy_745183_web-05

Looking for a mobile POS solution?

Small business owners are rapidly adopting Mobile POS technology. Check out our eBook to learn more about the current trends in mobile POS and payments.

Small Business Statistics

  • 47% percent of SMBs struggle with cash flow (Visa)
  • Consumer average annual expenditure is 63.834 USD (U.S. Bureau of Labor Statistics)
  • Credit Cards volume will increase in 2016 to $3.1trillion (Mercator)
  • Millennials represent 45% of all prepaid debit cards (Payments Journal)
  • As of Dec. 31, 2015, MasterCard has 2.3 billion MasterCard and Maestro-branded cards. (PYMNTS)
  • 52% of US consumers still believe that rewards should be based on previous spending with the brand or retailer, but their ideas are expanding. (WestField)
  • 23% of US consumers believe brands should give rewards for recycling. (WestField)
  • 23% of US consumers think they should be based on getting regular exercise. (WestField)
  • 20% of US consumers want rewards for spending time with family and loved ones. (WestField)
  • 16% of US consumers think brands should give rewards for eating a balanced diet. (WestField)
  • The average credit card holder in the United States has a standing balance of $5,100 (Business.com)
  • It’s going to be a $20 billion holiday this year and at least 17 percent of that is estimated be done via mobile devices. (PYMNTS)
  • Millennials today carry purchasing power worth nearly $200 billion (PYMNTS)
  • U.S. retail e-commerce sales in Q4 2015 grew 14.7 percent compared to the same period a year ago (US Census Bureau)

A Quick Glance at the State of Small Business

47%

Of small business owners have more confidence in the economy than a year ago (WBT).

38%

Of small business owners plan to increase IT spending in the coming year. (WBT)

56%

Of small business owners plan to invest less than 3% in marketing efforts in 2016.